Who to Contact....
For General Questions about KYVC Policies, Procedures or Technical Access to KYVC eLearning Portal/ANGEL
- KYVC Help Desk
- Phone: 1-877-740-4357
- Email: Email Form
- Online Help: Frequently Asked Questions
- Specific Instructions as to How the Course Request Process Works
For Other Questions About....
A School's or Agency' Policies and/or Procedures - Contact the School/Agency Directly
Transfer Degrees - Contact the School Directly
Transferring Credits/Coursework - Contact the School Directly
Financial Aid (Available at a Particular School) - Contact the School Directly
Financial Aid (General Info./FAFSA Form) - Contact the Kentucky Higher Education Assistance Authority
Phone: 1-800-928-8926
Online Help: Frequently Asked Questions
Website: http://www.kheaa.com
For Technical Questions about Blackboard
If you are experiencing difficulty with your institution's Blackboard course management system, please contact the Blackboard help desk for that institution. If you need additional assistance, please contact the KYVC Call Center/Help Desk.
- Eastern Kentucky University
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- Phone: 866-223-0488
- Hours: 24 hours a day/7 days a week
- Kentucky Community and Technical College System
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- Phone: 1-866-590-9238
- Online Help: http://d2.parature.com/ics/support/default.asp?deptID=8008
- Kentucky State University
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- Phone: 502-597-7023
- E-mail: jennifer.miles@kysu.edu
- Morehead State University
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- Phone: 866-590-9239
- http://moreheadstate.blackboard.com/
- Hours: 24 hours a day/7 days a week
- Murray State University
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- Phone: 270-809-2346
- E-mail: helpdesk@murraystate.edu
- Hours: 8 a.m. - 4:30 p.m. M-F
- Northern Kentucky University
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- Phone: 859-572-6911
- E-mail: franzenl@nku.edu or downingm@nku.edu
- Hours: 7:30 a.m. to 9:00 p.m. & 9:00 p.m. - 12:00 a.m.* M-Th
- 7:30 a.m. - 4:30 p.m.* F
- 9:00 a.m. - 5:00 p.m.* Sa
- 12:00 p.m. - 5:00 p.m.* Su
- *Problem reporting only
- University of Kentucky
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- Toll Free: 877-708-2933
- Hours: 24 hours a day/7 days a week
- E-mail: helpdesk@uky.edu
- Hours: 24 hours a day/7 days a week
- University of Louisville
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- Phone: 800-334-8635 ext. 852-7997
- E-mail: helpdesk@louisville.edu
- Hours: 24 hours a day/7 days a week
- Western Kentucky University
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- Phone: 800-535-5926 or 270-745-7000
- E-mail: reachu@wku.edu
- Hours: 8 a.m. - 10:00 p.m. M-F
- 8:00 a.m. - 8:00 p.m.* Sa
