Kentucky Virtual Campus

Who to Contact....

For General Questions about KYVC Policies, Procedures or Technical Access to KYVC eLearning Portal/ANGEL

KYVC Help Desk
Phone: 1-877-740-4357
Email: Email Form
Online Help: Frequently Asked Questions
Specific Instructions as to How the Course Request Process Works

For Other Questions About....

A School's or Agency' Policies and/or Procedures - Contact the School/Agency Directly

Transfer Degrees - Contact the School Directly

Transferring Credits/Coursework - Contact the School Directly

Financial Aid (Available at a Particular School) - Contact the School Directly

Financial Aid (General Info./FAFSA Form) - Contact the Kentucky Higher Education Assistance Authority
Phone: 1-800-928-8926
Online Help: Frequently Asked Questions
Website: http://www.kheaa.com

For Technical Questions about Blackboard

If you are experiencing difficulty with your institution's Blackboard course management system, please contact the Blackboard help desk for that institution. If you need additional assistance, please contact the KYVC Call Center/Help Desk.

  • Eastern Kentucky University (click to expand)(click to collapse)
    • Phone: 866-223-0488
    • Hours: 24 hours a day/7 days a week
  • Kentucky Community and Technical College System (click to expand)(click to collapse)
  • Kentucky State University (click to expand)(click to collapse)
    • Phone: 502-597-7023
    • E-mail: jennifer.miles@kysu.edu
  • Morehead State University (click to expand)(click to collapse)
  • Murray State University (click to expand)(click to collapse)
    • Phone: 270-809-2346
    • E-mail: helpdesk@murraystate.edu
    • Hours: 8 a.m. - 4:30 p.m. M-F
  • Northern Kentucky University (click to expand)(click to collapse)
    • Phone: 859-572-6911
    • E-mail: franzenl@nku.edu or downingm@nku.edu
    • Hours: 7:30 a.m. to 9:00 p.m. & 9:00 p.m. - 12:00 a.m.* M-Th
    • 7:30 a.m. - 4:30 p.m.* F
    • 9:00 a.m. - 5:00 p.m.* Sa
    • 12:00 p.m. - 5:00 p.m.* Su
    • *Problem reporting only
  • University of Kentucky (click to expand)(click to collapse)
    • Toll Free: 877-708-2933
    • Hours: 24 hours a day/7 days a week
    • E-mail: helpdesk@uky.edu
    • Hours: 24 hours a day/7 days a week
  • University of Louisville (click to expand)(click to collapse)
    • Phone: 800-334-8635 ext. 852-7997
    • E-mail: helpdesk@louisville.edu
    • Hours: 24 hours a day/7 days a week
  • Western Kentucky University (click to expand)(click to collapse)
    • Phone: 800-535-5926 or 270-745-7000
    • E-mail: reachu@wku.edu
    • Hours: 8 a.m. - 10:00 p.m. M-F
    • 8:00 a.m. - 8:00 p.m.* Sa

© 2009 Kentucky Virtual Campus/Council on Postsecondary Education
1024 Capital Center Drive | Frankfort, KY 40601
Phone: 877-740-4357 | Fax: 502-573-0222